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90bet App FAQ –
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This page has answers to the most common questions users have about the 90bet app – covering everything from registration and payments to bonuses and gaming.

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Quick Guide to the 90bet App
Registration & Account

Create a free account in just 2 minutes. Sign up with your email or mobile number.

Payments & Transactions

Deposit and withdraw easily via mobile banking, e-wallets, or card.

Bonuses & Promotions

Enjoy a welcome bonus, cashback, referral bonuses, and a range of other promotions.

Games & Betting

Learn the rules for all games — Sports, Live Casino, Fish Game, and Bingo.

Security & Privacy

Learn in detail how your account and personal information are kept secure.

App Download & Usage

Learn how to download and install the 90bet app on Android and iOS.

Account & Registration

Questions about registration, login, and account management

To register on the 90bet app you will need: a valid email address, an active mobile number, and you must be at least 18 years old. Registration is completely free and takes just 2–3 minutes. Make sure your details are accurate, as identity verification is required when making withdrawals.

No. Under 90bet app policy, only one account is permitted per person. If multiple accounts are detected, all of them will be suspended and balances may be forfeited. This rule is strictly enforced to prevent misuse of bonus privileges.

On the login page, click the "Forgot Password?" link. Enter your registered email or mobile number. You will receive an OTP — use it to set a new password. The whole process takes under 2 minutes. If you run into trouble, contact live support.

KYC (Know Your Customer) is the identity verification process. You do not need to complete KYC to start playing, but you will need to upload a photo of your national ID or passport before making your first withdrawal. Verification is typically completed within 24–48 hours. This is a mandatory security requirement.

To change your email address or mobile number, contact support and complete identity verification. Name changes are generally not permitted, as your name must match your legal documents. Other details such as your address can be updated directly from Account Settings.

Before closing your account, withdraw any remaining balance. Then contact live support to submit an account closure request. Self-exclusion is also available as part of responsible gaming – Responsible Gaming page Find out more.

Entering the wrong password too many times will temporarily lock your account for security reasons. Waiting 15–30 minutes usually unlocks it automatically. If not, reset your password or contact support.

On the login page, select the "Login with Mobile" tab. Enter your mobile number and request an OTP. Use the code you receive to log in. No password required — it is fast and convenient.

Deposit & Withdrawal

Questions about payment methods, deposits, and withdrawals

The 90bet app supports deposits and withdrawals via mobile banking, e-wallets, and bank cards. All transactions are secured with the latest encryption technology. The full list of available payment methods can be found on the Cashier page.

The minimum deposit is generally BDT 100 and the minimum withdrawal is BDT 300–500. Maximum limits depend on your payment method and account level. Contact the cashier section or support team for exact figures.

Withdrawals via mobile banking or e-wallets are typically processed within 1–24 hours. Bank transfers may take 1–3 business days. Having your KYC verification completed speeds up the process. Allow extra time on weekends or public holidays.

Wait 30 minutes first. If the funds have still not arrived, contact support with your transaction ID or a screenshot. In most cases it is a technical delay and gets resolved quickly.

The 90bet app generally charges no withdrawal fees. However, your payment provider may apply their own charges. A small processing fee may apply if you exceed a set number of withdrawals per month. Full details are available on the Terms & Conditions page.

Deposits are generally non-refundable. However, if a deposit fails due to a technical issue and your funds are still deducted, contact support with proof of the transaction. If the balance is available in your account, you can withdraw it.

Common reasons for withdrawal rejection include: incomplete KYC verification, unmet bonus wagering requirements, incorrect payment details, or an ongoing security review. The rejection notification will state the reason. Resolve the issue and resubmit your request.

Bonuses & Promotions

Welcome Bonus, Cashback & Special Offers – FAQs

Your first deposit after registration automatically qualifies you for a 100% welcome bonus. For example, depositing BDT 1000 gives you BDT 2000 to play with. No extra steps are needed to activate the bonus — it is credited directly.

To withdraw a bonus, you must meet the wagering requirement — typically 10–30x the bonus amount within a set timeframe. Terms vary for each bonus. Promotions page Full terms and conditions apply.

Share your referral code with a friend. Once they register and make their first deposit, you will receive a referral bonus. You can find your referral code in Account Settings or on the Promotions page. You earn a bonus for every friend you refer.

You will receive a cashback on a percentage of your net losses over a set period (typically weekly). The cashback rate and terms depend on your account level and playing volume. Cashback is generally credited on Mondays.

Promo codes for 90bet app are available on the Promotions page and via email newsletters. Enter the code in the "Promo Code" field when making a deposit. If the code is valid, the bonus will be applied automatically.

If the wagering requirement is not met before the bonus expires, the bonus balance is automatically cancelled. However, any real winnings earned from the bonus are generally protected. The expiry countdown starts from the date the bonus is activated.

Games & Betting

Questions about Sports, casino, Fish Game, and Bingo

The 90bet app offers betting on 30+ sports including cricket, football, tennis, badminton, kabaddi, and volleyball. With the live betting feature, you can place wagers in real time on ongoing matches at live odds. Sports page View all options.

The 90bet app's Live Casino features hundreds of games including live roulette, baccarat, blackjack, Dragon Tiger, and Andar Bahar. Play directly with real dealers in real time. Live Casino page View all games.

In Fish Game, various fish swim across the screen and you place bets to catch them. Bigger fish award more points. Use different weapons to catch more fish and win points. Fish Game page Find out more.

In Bingo, your card contains numbers that are called out at random. Match the required pattern and call "Bingo!" to win a prize. 90bet app offers both live Bingo rooms and auto-Bingo. Bingo page Learn more.

Odds indicate how much you can win. For example, odds of 2.0 mean a BDT 100 bet returns BDT 200 if you win (profit of BDT 100). Higher odds mean lower probability but a bigger payout. Odds can be displayed in three formats: decimal, fractional, and American.

Disconnecting during a live game does not change the outcome of your bet. Reconnecting will show you the current state of the game. For Sports Betting, disconnections generally do not void your bet. If you experience any issues, send a screenshot to support.

Points are earned automatically on every bet you place. You can redeem points for free bets, bonuses, cashback, or special rewards. The more you play, the more points you accumulate and the higher your account level goes.

Security & Privacy

Questions about account security and data privacy

Yes. The 90bet app uses 256-bit SSL encryption. Your personal information is never sold or shared with third parties. To learn more, Privacy Policy page Read more.

The 90bet app will never ask for your password or OTP by phone, SMS, or email. If anyone requests this information, it is a scam. Do not share it – contact our support team immediately and change your password.

Go to Account Settings and open the "Security" section. Enable the "Two-Step Verification" option and confirm your mobile number. From that point on, you will need to enter an OTP each time you log in. This is the strongest protection available for your account.

Change your password immediately and log out of all devices. Check your login history in account settings. Notify support — they will review your account. Request a temporary account lock if necessary.

The 90bet app is a licensed and regulated platform. All transactions are encrypted, game outcomes are kept fair through a Random Number Generator (RNG), and regular security audits are conducted.

Your personal data is never sold to third parties for marketing purposes. However, limited information may be shared to meet legal obligations or to process payments. Privacy Policy Read the full policy.

Mobile App

Questions about downloading, installing, and using the 90bet app

App Page Both Android and iOS versions are available for download. On Android, download and install the APK file. On iOS, it is available via the App Store. Always download from official sources only.

To install the APK on Android, you need to allow installation from unknown sources. Go to Settings → Security → Unknown Sources and enable it. You can turn it off again after installation. If you run into issues, clear the cache and try again.

When a new update is available, you will receive a notification when opening the app. On Android, App Page Download and install the latest APK. On iOS, update via the App Store. It is always safer to use the most recent version.

Start by closing the app and reopening it. If that does not help, clear the cache (Settings → Apps → 90bet → Clear Cache). If the issue persists, uninstall and reinstall the app. Also check whether your phone's operating system is up to date.

One account works across both platforms. The app also offers extra perks like biometric login, push notifications, faster loading, and certain offline features. For the best overall experience, using the app is recommended.

Yes, the 90bet app gives you access to all the same games as the web version. Sports Betting, Live Casino, Fish Game, Bingo — everything is available in the app. The mobile-optimized interface makes it even easier to play.
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